Hit or Miss
I purchased 3 wine kits at Superstore in Thunder Bay in May. When I started and sprinkled on the yeast nothing happened I noticed that the yeast had expired in March. I ended up throwing out the wine. I had 2 more kits which I started with the replacement yeast you sent and they both fermented. So I wasted one kit. I bought another kit on the weekend and the yeast had not expired and everything worked.
I can't really rate this particular yeast because even though I ordered this yeast they (without asking me) substituted it with Lalvin EC-1118. Maybe they no longer sell the ABC Crafted yeast, I don't know because they didn't provide any explanation.
Missing yeast pack
I purchased a wine kit and found it missing a yeast pack. Contacted your customer service and had very prompt service delivering it to me by post. Much appreciated.